Question 1

What do the 3-month and 6-month plans include?

Accepted Answer

Your 3-month and 6-month plans give you access to Mission Match for the length of your membership, so you can use the platform to connect with qualified professionals during that period. These options are a good fit if you want shorter-term access.

Question 2

What do you get with the 12-month membership?

Accepted Answer

Your 12-month membership gives you a full year of access to Mission Match’s searchable membership platform. It is designed to help you connect with skilled volunteers, board leaders, and pro bono professionals over time.

Question 3

What information will I be able to see?

Accepted Answer

Members can view volunteer profiles that include professional background, areas of expertise, skills, volunteer interests, location, availability, and a brief biography. Contact information is not displayed publicly and is only shared after both parties agree to connect through the platform.

Question 4

Can Mission Match guarantee a perfect match?

Accepted Answer

We work hard to help you find strong matches, but we cannot guarantee a specific result. Your outcomes depend on the professionals available, your organization’s needs, and how complete your profile is.

Question 5

What if there is no one in my area?

Accepted Answer

Many volunteer opportunities can be completed remotely, giving you access to qualified professionals from across the country. We encourage members to consider both local and virtual volunteers to expand their pool of potential candidates.

Question 6

How many people can I contact?

Accepted Answer

The number of volunteer connection requests you can submit depends on your membership plan. Your plan details will outline the number of active connection requests included during your membership term.

Question 7

Can you search and narrow results in Mission Match?

Accepted Answer

Yes. Mission Match is built to help you search the network and narrow results using available filters, so you can find more relevant volunteers, board leaders, and pro bono professionals with less effort.

Question 8

What is the refund policy?

Accepted Answer

Membership fees are non-refundable. Refund requests will only be considered under exceptional circumstances and are reviewed on a case-by-case basis at Mission Match's sole discretion.

Question 9

How does Mission Match protect your privacy and information?

Accepted Answer

Mission Match is designed to support trusted, consent-based connections. You can review how your information is collected, used, and protected in our Privacy Policy and Terms, so you understand how your data is handled before you join.

Question 10

Who do I reach out to if I still have questions or concerns?

Accepted Answer

We're here to help! If you have additional questions or need assistance, please visit our Contact Us page or submit a message through our contact form. We'll respond as soon as possible.

Choose Your Membership License

3-Month Candidate Access License

6-Month Candidate Access License

12-Month Candidate Access License

Choose the Access Plan That's Right for Your Organization

Frequently asked questions